Terms & Conditions

1. Acceptance of Terms

By accessing or using the BFX website (bfx-nutrition.com) and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or place any orders.

2. About Us

BFX ("we", "us", "our") sells protein energy drinks and food products online. Our registered business details are: [Company name, registration number, and registered address to be inserted].

3. Products & Pricing

• All product descriptions and images on our website are for illustration purposes. We make every effort to ensure accuracy, but minor variations may occur.
• All prices are displayed in Euros (EUR) and include applicable VAT unless otherwise stated.
• We reserve the right to change prices at any time. The price confirmed at the time of your order is the price you pay.
• Products are subject to availability.

4. Orders & Payment

• Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion.
• Payment is processed securely through Shopify's hosted checkout. We do not store or have access to your full payment card details.
• An order confirmation email from Shopify serves as our acceptance of your order and forms a binding contract.
• If we are unable to fulfill your order (e.g., due to stock issues), we will notify you and issue a full refund.

5. Shipping & Delivery

• We currently ship within the European Union.
• Orders over 50 EUR qualify for free standard shipping.
• Estimated delivery times are provided at checkout and are not guaranteed. Delays caused by carriers or customs are beyond our control.
• Risk of loss transfers to you upon delivery. If your order arrives damaged, contact us within 48 hours with photos.

6. Returns & Refunds

Right of withdrawal (EU consumers)

Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

Exceptions

The right of withdrawal does not apply to:

• Sealed goods that have been opened after delivery and are not suitable for return due to health or hygiene reasons (e.g., opened food or drink products).
• Goods that are liable to deteriorate or expire rapidly.

How to return

To exercise your right of withdrawal, contact us at [returns@bfx-nutrition.com] within 14 days of receiving your order. We will provide return instructions. You are responsible for the cost of returning the goods unless they are faulty or incorrect.

Refunds

Once we receive and inspect the returned items, we will issue a refund to your original payment method within 14 days. Shipping costs are refunded only if the return is due to our error.

7. Intellectual Property

All content on this website -- including text, images, logos, branding, and design -- is the property of BFX and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

8. Limitation of Liability

• To the fullest extent permitted by law, BFX shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability to you for any claim shall not exceed the amount you paid for the relevant order.
• Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Governing Law

These terms are governed by the laws of [Country -- to be inserted based on business registration]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

If you are a consumer in the EU, you retain any mandatory consumer protection rights granted by the laws of your country of residence.

10. Dispute Resolution

If you have a dispute with us that we cannot resolve directly, you may use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

11. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised terms.

13. Contact

For questions about these terms, contact us at: [contact@bfx-nutrition.com]

These terms were drafted based on BFX's business model and standard EU consumer protection requirements. We recommend having them reviewed by a qualified legal professional before relying on them as your sole legal agreement.